What is the main use of Google My Business?

Google My Business is used primarily to help businesses grow their online presence and connect with customers. It provides businesses with a profile page with information about the business, as well as tools to manage customer reviews, insights and messages. It also provides businesses with access to promotions and marketing tools to reach more customers.

Are there disadvantages to Google My Business?

Google My Business is not perfect. The biggest disadvantage is the limited customization options. Google My Business is limited in terms of customizing your profile page and business presence on the platform. This can be a major limitation for businesses that are looking to create a unique, stand-out presence on the platform.

Courtesy of https://eclincher.com/